Cevimi customer care
Privacy Policy
This policy explains how Cevimi collects, uses and shares personal information when you browse our store, make a purchase or contact us.
Your information, explained
Privacy at Cevimi
Cevimi operates cevimi.com, an online store powered by Shopify. For questions about your personal information or this policy, contact info@cevimi.com.
Information we collect
When you place an order, contact us or use our store, we collect information needed to provide these services. This can include your name, email address, delivery and billing addresses, phone number, order information and messages you send us. Our store and its service providers also process technical information, such as your IP address, browser, device information and interactions with the website. Payment providers process the information needed to complete your payment.
How we use your information
We use your information to process and fulfil orders, arrange delivery, send order updates, answer enquiries, handle returns and refunds, maintain store security and meet applicable legal obligations. Information may also be used to improve the store and its services. If you subscribe to our marketing emails, you can unsubscribe using the link included in those emails.
Sharing with service providers
We share information needed to operate the store with Shopify, payment providers, fulfilment partners, shipping carriers and other service providers involved in delivering our services. We may also disclose information when required by law or to protect legal rights. Third-party services process information according to their roles and applicable privacy terms.
Our relationship with Shopify
Cevimi is hosted on Shopify. Shopify processes information about your access to and use of our store to provide and improve its services. Depending on the Shopify features used by the store, Shopify may also process information to support additional services. You can learn about Shopify's data practices and available privacy choices in Shopify's Consumer Privacy Policy.
Cookies and similar technologies
Our store uses cookies and similar technologies to support functions such as the shopping cart, remember preferences and understand how the website is used. Depending on the tools and features in use, these technologies may also support analytics, personalization or advertising. You can manage cookies through your browser and use any privacy controls presented on the website. Blocking cookies may affect some store functions.
Retention and security
We retain personal information for as long as needed to provide our services, manage orders, resolve disputes and meet applicable legal obligations. We use reasonable safeguards to protect information, but no method of online transmission or storage can be guaranteed completely secure.
International processing
Shopify and other service providers may process information in countries other than the country where you live. Privacy laws can differ between countries. Where applicable law requires safeguards for international transfers, those requirements apply to the relevant processing.
Your privacy rights
Depending on your location, you may have rights to access, correct, delete or receive a copy of your personal information, restrict or object to certain processing, withdraw consent, or opt out of certain uses or sharing. To make a request, email info@cevimi.com. We may need to verify your identity before responding. Depending on your location, you may also be entitled to contact a data protection authority about a concern.
Updates to this policy
We may update this policy to reflect changes in our services, data practices or applicable requirements. The current version will be available on this page. Where required, we will provide additional notice of material changes.
Have a privacy question?
Contact us for questions about this policy or to make a request concerning your personal information. Please do not include passwords or full payment card details in your message.
Email info@cevimi.com